Office many years ago a beauty card, beauty card unfortunately lost after a few years, however, the customer information was "log out" Cary near thousand dollars had "lost". Recently, the people she responses, Ting poetry card does not recognize identification of beauty salons, lost card customers only pay by self. This consumer Committee, Qingdao, reporters learned, card lost poem Ting beauty salons don't belong to the "provisions of the King".
three poor cosmetic result customers afraid to "patronize"
lives in Qingdao development zone, Ms LAU told reporters, in 2007, she is in the zone, better source Ting a poem beauty shop in the Mall, has handled a beauty card, then filled with a $ 1500. Later, she found time to do two beauty, but results were not good. "Those things painted on the face eyes keep my eyes open. "Liu said, felt also hard on the face after the finish, three times in a row are such a problem, then she will not dare to continue doing this any more, card in purse. Cary remaining more than 1000 Yuan.
return card being refused cards can't lose money back
in January of 2011, she accidentally heard from friends that Ting beauty beauty card can be a refund of the poem, the remembered their own beauty card in 07. Madam Lau overjoyed, thinking to Ting beauty returned their cards to the poem. As in 2009, when Madam Lau's wallet was stolen, and placed in the bag beauty card is lost, but think of Ting poetry should have information on the customer, Ms LAU Ting found poem beauty shop a chain asked for surrender of cards, and Cary's money back to their own.
"they do not give back, no card is not refundable. "Madam Lau some puzzling, although the card is lost, but the shop you can find customer card information at that time. But poetry staff told Ms LAU Ting beauty shop, the shop does not have any information about her.
the protection of customer privacy any information except beauty card not
21 this afternoon, journalists contact Ting to the poem beauty salons, beauty salon staff, if withdrawal cards need to speak to the Manager or managers. If the card is lost, there would be no way. Later poems Zhao Ting beauty salons Lushan well-roasted reply said, beauty card is a sign of customer identification, does not back up any information customers in the shop. "This is for customer privacy. "
about how the lost card replacement problem, said Ms Zhao, General customers apply for a card is placed in the store, lost so take full responsibility for the card shop, if customers want to take you and customer instructions before, beauty shop is not responsible for lost card.
beauty card does not recognize identification business that belongs to the "provisions of the King"
poems Ting beauty salon to do card does not back up customer data lost card customers only after eating bitter fruit. Consumer Committee in Qingdao said one staff, such as beauty card and supermarket shopping cards, are bearer consumption, after process anyone can use. "But the regular chain of general consumption would have a record of the card, do it several times how much money left," told staff, such as Ting poetry beauty salons belonging to collect the money in advance and service, but now customers have not consumption, money has been given, so responsibility is not in the consumers lost cards don't belong to the "provisions of the King".
