Today is "3 · 15" consumer rights and interests protects day.Recently, many have hairdressing experience readers to reporters, in some beauty parlour often reflect consumer, even in misleading compulsory consumption, and a lot of beauty salons hairdressing products, not only the quality, the price also is no guarantee, whirling carelessly trample Shouting price "trap", and may bring you damage.Journalists from the visit, investigate and long experience, the city discovered some beauty parlour widespread confusion and compulsory consumption charging problems, to use inline words speaking, this is the cosmetology profession unspoken rule.
Free experience "secure" consumers
Most consumers are often faced with this situation: shopping, makeup saleswoman enthusiasm greeting consumers enjoy beauty parlour provide free skin tests;Walking in the street, salesman and said with CARDS distributed card to the beauty salon enjoy free beauty services.Once consumers holding free experience psychological into beauty salon, and then is various preferential service projects, all kinds of package service, step by step, into the beauty parlor set "trickeries".
Personage love years keen on "miss high beauty business,", every week from workers to beautify hair, make body SPA to hairdressing, become her must complete the "homework," she self-mockery oneself "poisoning" is quite deep, and these are the result of a free experience service.The high, a few years ago miss told reporters she once in cosmetics counters buy cosmetics, vending miss do a skin first recommend her own choosing a suitable test again, as a result, finished product test vending miss diagnosed her pore bulky, blackhead serious, face more, and recommend her oil facial cleanness project, the favorable, "card and just that time always long blain blain, hence I move, RuanMoYingPao in sales, miss spent 400 multivariate do a face clean months card."From the beginning, every time I go to a facial cleanness, beautician will miss the recommended to the high hairdressing item, "different for a while and said I have black rim of the eye, eye for eye care to do, said my skin coarse, need to do physical SPA... I ear son soft can't afford to grind, now the card service project accumulated has eight items, the effect also no more apparent, money is spent many."Miss helplessly say high.
Security issues and fees trigger complaints
The reporter understands, most on the beauty industry's complaints are concentrated in beauty products quality and beauty parlour exaggerated efficacy, fees, etc.Beauty salons beauty products many are "import" products, the entire outer packing are English, also can not find any Chinese label, consumer it is difficult to judge whether products belong to qualified products, can allow salon "teasing".
Recently, the reporter comes to downtown near the seashore garden a beauty salon.Hospitality in the store, beautician to reporters, beautician introduces acne treatment of acne, a period of treatment need 688 yuan, only 3 times can be effective, and claimed that is pure plant imported products.Reporter read carefully the product packing really "western style", little body but a marked on XXX, composition and safe usage period of Chinese label outside, everything else is English.Hardresser see reporter undecided, and puts forward the first half experience, also stressed that can do a can see effect, eventually reporter answer exam-oriented do one experience service.
Subsequently, the reporter discovers hairdresser ready to use product but with just to reporters watching products different, when reporters asked about beautician explain when: "this is a beauty salon dedicated 'court, is the same paragraph of ausone' product."Reporters take over, takes a look, and cans, so no Chinese label on refused to use.Later, reporters argued to "12315" complaints, beautician says can change other project but refused to a refund.
The expert warns customer, consumers have on the product right, no product name, manufacturers, site and doesn't have the production license and hygiene license products, belong to the unqualified products, a consumer shall have the right to refuse to use.Consumption process once produce inevitable disputes, should be kept good related consumption vouchers and evidence, if cannot solve, can call "12315 complain."
