Consumers even more angry is that obviously had expired in February of this year's cosmetics, duty free shops to be posted in Chinese labels display on the packing of goods, its shelf life can be until July 2013.
Fan Xiaojie April 28 flight to Hainan tourism, this line most attracted her was just open Islands duty-free shopping. "I bought nearly $ 5,000 in the duty free shop in Sanya cosmetics. "Fan Xiaojie said that one of the list price is $ 260" occitane wet fruit oil-set of 6 ". She has done its homework in advance, the cosmetics tax price is $ 70 per small markets.
Count down, from the duty free shop to buy 6 piece set, save $ 160. In accordance with the provisions in the duty-free shops to pay out money is not immediately extracted goods, you have to fill out Islands flight-related information, when you can ride on a return flight from specified counters at the airport to receive these cosmetics. May 1 returned to Shanghai, Fan Xiaojie home opened a "trophy".
But be sharp-eyed, she soon discovered, that of the occitane cosmetic problem. "On its packaging, shelf life of Chinese label is ' July 2013 ', on the inside of each tank, the original marking is ' EXP2011/02 '," Fan Xiaojie knows, "EXP" means the product is valid.
In other words, the occitane cosmetics, had expired in March of this year.
Confirmed their suspicions, Fan Xiaojie frequented the cosmetics counters check to himself, as will be explained: she had bought Ou Shudan is futures. In addition to single products shelf life Ultra, Fan Xiaojie also found another problem. She bought duty-free cosmetics, Chinese label on the packaging, unified is the shelf life for July 2013.
In fact, these cosmetics and some from the United States and some from France, date of manufacture also vary, how can unified all the shelf life? Fan Xiaojie doubt these incompatible inside and outside the shelf life of cosmetics, is duty free shops when you posted stickers in Chinese, there has been human errors. Yesterday afternoon, journalists and contact customer service at the duty-free shops in Sanya, a male staff member after the preliminary learn of Shanghai consumers encounter, even guests haven't asked for specific information, vague answer: they have been applied to the headquarters, will reply within 7 working days consumers.